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Steve Steinhart Hospitality Sales Training Programs
Steve Steinhart Hospitality Sales Training Programs
Steve Steinhart Hospitality Sales Training Programs

Primary Goals

Intended only for the most experienced sales personnel. The topics and material include the analysis and problem solving of case studies each which is developed by real meeting, event and travel planners and insists that the participants stretch themselves. There are four separate tracks… Corporate Group, Individual Business Travel, Association, SMERFE, Government and Catering. Simulating real-life market segment deployment teach track insures attendees are learning skills relative to their actual responsibilities. Filming presentations is optional.

  1. Introduction
  2. Common Denominators of Extraordinary Salespeople
  3. Harnessing Electronic Data
  4. Why Customers Mistrust Hospitality Salespeople
  5. Growing and Expanding Your Sales Force
  6. Evaluating Your Presentation Skills
  7. What Customers Love About Hospitality Salespeople
  8. Developing Customer Loyalty
  9. Selective Selling / Stealing a Blue Chip Account
  10. Market Segment Case Studies