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Steinhart And Associates Hospitality Sales Marketing, Consulting And Training
Steinhart And Associates Hospitality Sales Marketing, Consulting And Training
Steinhart And Associates Hospitality Sales Marketing, Consulting And Training

Hospitality Sales Training Blog

Informative, Motivating & Entertaining


How to Avoid Interruptions

Interruptions plague hospitality salespeople because of who and what they are.

When it comes to the sales personnel at a hotel, as a general rule salespeople have the following wonderful qualities:

  1. They are smart.
  2. They are well-groomed.
  3. They are well-educated.
  4. They are attractive.
  5. They have excellent anticipatory skills.
  6. They are terrific fun.

Unfortunately these qualities can lead directly to interruptions.

Too Busy? How to Say No Politely

Hotel salespeople can be distracted by allowing others to steal their time

Salespeople in the hospitality industry are high-energy. We’re all highly motivated, deeply involved with our customers, constantly responding to inquiries, and real go-getters. Moving a million miles per hour, handling so many finite details, uber enthusiastic – are we taking on too much?