Leadership Skills - Hotel Sales Training
Primary Goals
To introduce the most advanced leadership, coaching and monitoring tools in an effort to accelerate the productivity of senior sales personnel.
- Common Denominators of Effective Leaders
- Coaching Leadership
- Coaching Pitfalls
- Coaching Self Evaluation Quiz
- Implementing the Matrix
- Destroy the Competition Quiz
- Building Your Matrix – Team Exercise
- Selective Selling
- Team Exercise
- Effective Recruiting Techniques
- Competitor’s Recruiting Log
- Grow Your Own Recruits
- Idea Faire #1
- Effective Interviewing Techniques
- Before the Interview
- Do’s and Don’ts
- Articulate Sales’ Goals
- Ensure the Goals are Understood
- Monitoring & Retaining Your Sales People
- Measuring Performance
- Coaching Areas of Weakness
- Idea faire #2 – Celebrating Success
- Case Studies
- Growing Market Share
- Increase R.P.I.
- Interacting with Other Departments
- Effective Communication of Sales Needs
- Proper Chain of Command
- Visionary Self Evaluation Quiz
- Phone Shops
- Including the G.M. in the Sales Process
- Community Involvement of your Salespeople
- Taking Advantage of your Lead Sources
- CVB’s
- NSO’s
- CVENT
- Booking Case Studies
- Identifying Your Strengths and Weaknesses
- Self Analysis Evaluation
This advanced program will immediately impact persons responsible for hiring, coaching, developing and monitoring their sales and service teams.