Hybrid Hospitality Sales Training

Steinhart & Associates offers the Accelerated Hospitality Sales Training™ Programs to those who prefer to work from home, or in person. The curriculum will allow your teams to participate in a hybrid program, so they can share their experience first-hand with meeting and travel planners. They will also learn what customers need most today before considering your property.

2023 Accelerated Hospitality Sales Training™ Program Curriculum

The Phase One training seminar is designed to refine existing techniques, introduce new selling skills, and accelerate the re-entry of your sales and catering personnel.

• Identifying accounts ready to return to hosting meetings, travelers and events
• What 2023’s sales presentations must include
• How to address post COVID-related issues and factors for decision-making
• How to remove resistance at the point of sale
• How to accelerate the rapport building process
• How to eliminate time wasters
• Target market case studies

The Phase Two training seminar will be far more sophisticated than Phase One and concentrate on the re-entry of advanced salespeople.

• Re-Starting your flat lists with accounts resuming meetings and travelers
• How presentations must change
• Update on post COVID-related decision-making factors
• How to remove resistance at the point of sale
• Advanced negotiating
• Closing techniques and post COVID contract language
• Target market case studies

“I really enjoyed Steve’s training.  I liked his demeanor, the content was great and the case studies were spot on to the lessons. Just a really nice guy and easy to listen to. It was invaluable that we tied the pandemic into each case study… really helped everyone feel comfortable addressing the situation.” – Sarah Aures – Goldener Hirsch – Deer Valley Resorts