"Your presentation was very appropriate, professionally presented and timely. Great stuff!"

-Teresa Stephenson
Executive Director, 
Western Association of Convention & Visitors Bureaus

Program Agenda - Phase One

PURPOSE: To accelerate the training of bureau sales personnel as it relates to the refinement of existing, and introduction of new selling skills that will establish action steps in order to achieve specific goals.

  1. Introduction
  2. Three pitfalls of Bureau sales
  3. Analysis of Sales Skills
    1. identifying / gaining market share
    2. making effective presentations
    3. removing resistance / soliciting soft period business
  4. Analysis of People Skills
    1. work ethic
    2. creativity
    3. image
  5. How a "third party" can assist with the sales effort.
  6. How to improve working relations with your member hotels.
  7. How to implement this new material into your daily routine.
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