Skip to main content
Steve Steinhart And Associates Hospitality Sales Training Testimonials
Steve Steinhart And Associates Hospitality Sales Training Testimonials
Steve Steinhart And Associates Hospitality Sales Training Testimonials

Unbelievably effective training modules that have always led to an immediate increase in my team’s booking numbers.” – Marina MacDonald, Chief Marketing Officer, Red Roof Inns

“As a General Manager I sleep at night knowing my sales team is utilizing the tools this training      program provides.” – Rob Gauthier, General Manager, Hilton Orange County Costa Mesa

“Allowed us to get back to focusing on key sales basics without an introductory course feel. Awesome for my rookies and pros alike” – Peter Thoene, Director of Sales and Marketing, Mauna Kea Resort

“I have attended dozens of sales trainings over my 25 years in the in industry and this is the simply the best one out there. The team becomes energized and well equipped to be the leaders in their markets.” – Stephen E. Scott, V.P./Director of Sales & Marketing, American Liberty Hospitality

“I would never think of asking anyone else to train my sales team.  Steve is quite simply the best!” – Marin Bright, CEO Smart Meeting Magazine, Smart Meetings

“I use the Learning Modules as the official curriculum for The Hospitality Sales and Marketing Class. It is a ground breaking teaching method that provides a positive, experiential learning environment. The students don’t want to leave when the bell rings.” – Patricia Farmer, University of Denver Fritz Knoebel School of Hospitality Management

“I would rate the class a 10 given everything that we learned and worked through, and I think the hybrid format  went exceptionally well…” – Billie Fearell – Deer Valley Lodging

“Relevant hospitality experience that both challenged and encouraged my staff to polish their skills. Everyone came out having learned something useful that they could put to use right away.” – Molly Ryckman, V.P. of Sales & Marketing, Heritage Hotels & Resorts, Inc.

“The message is just so real and easy to put into action and Steve’s energy is infectious.  He loves the industry and the reward of spreading his knowledge to others.  Thank you for the opportunity and I would give the program a 10.  I am thankful that we all were witness to how a hybrid meeting would proceed and how we can build off that feedback.”  – Catherine Block – Deer Valley Lodging

“The Removing Resistance at the point of sale section was amazing! Steve gave us great wording to help us overcome objections. I noted several key points/responses that I’m going to place on my desk, so I can integrate while speaking/emailing with clients.” – Chris

“It was great for us to be a part of a hybrid meeting where people are both live and at home… clearly this will be the future of meetings going forward. This definitely gives us an edge with other hotels as we can use our personal experience to discuss with clients looking to hold hybrid meetings.” – Jessica

“I really enjoyed Steve’s training.  I liked his demeanor, the content was great and the case studies were spot on to the lessons. Just a really nice guy and easy to listen to. It was invaluable that we tied the pandemic into each case study… really helped everyone feel comfortable addressing the situation.” – Sarah

“An incredible program. The true measure has been the improved sales shop calls, our closure ratios and increased revenues.” – Janice Russell, V.P. Sales & Marketing, StepStone Hospitality

“Really focused on client retention and relationship-based approach. Invaluable to any sales operation trying to stay relevant and successful and in the game.” – Zeena Fakoury, Director of Sales, Cavallo Point – The Lodge at the Golden Gate

“Has helped me to develop my leadership skills to make me a more effective leader of my team and sales efforts.” – Denise Morton, Director of Sales, Carmel Mission Inn

“As a result of Steve Steinhart my hotels have been able to maintain sales teams in all our properties that are staffed with well trained, successful team players that perform at a very high level.” – Bruce C. Hraba, Principle, Waterford Hotels & Inns LLC

“I use the learning modules when training new associates and often at our Sales & Catering meetings. Some of my favorite topics are Making Effective Presentations and Identifying Your Competitor’s Points of Resistance.” – Suzanne Murdoch, V.P. of Sales and Marketing, Pacific Hotel Management, LLC

“I’ve never seen a hotel sales training program that was more on the mark… and so simple to implement with my teams.” – Bret Arriola, V.P. Asset Management, Fel Cor Lodging Trust

“A unique way of showcasing the basics and teaching sales people how to exploit the equities of their skills with an easy to apply practical approach.” – Yvette Koebke, V.P./Director of Sales, Residence Inn Phoenix Airport, Remington Hotels & Resorts

“My very experienced team was in a bit of a rut and this training turned everything around. Wow… .” – Mike Boyer, Director of Sales & Marketing, Sonesta Hotel Atlanta

“It tailors the content of the topics to fit the different needs of my team to get that critical edge over our competition.” – Devin Heath, Executive Director, Visit Nachez

“tons of knowledge about what I need to work on and how the industry as a whole functions…. an array of techniques, skills and self-analysis that will surely raise my effectiveness on the job.” – Teresa Stephenson, Executive Director, Destination Marketing Association of the West